Privacy Policy

Last Updated: November 4, 2026

First Offer Check is operated by True North Consumer ("True North Consumer," "we," "our," or "us"). This Privacy Policy explains what information we collect when you use this website and its free claim check, how we use it, how we share it, and how you can request deletion.

Information We Collect

Information you provide. When you complete the claim check, we collect the information you enter, such as your name, phone number, email address, ZIP code, state, details about your accident and injuries, and any case description you choose to provide.

Information collected automatically. When you visit the site, we may collect basic usage data such as IP address, browser type, device information, pages viewed, referring URLs, advertising click identifiers, and UTM parameters. We use cookies and similar technologies for site operation, attribution, analytics, security, fraud prevention, and advertising measurement.

Consent records. To document your consent to be contacted, we and our service providers (such as TrustedForm and Jornaya) may record your interactions with the form, including the consent language shown to you, the time of submission, and a session replay or certificate of your visit.

How We Use Information

We use collected information to:

• Provide the free claim check and connect you with a participating attorney or law firm licensed in your state.
• Contact you, and allow a participating law firm to contact you, by phone, text message, or email about your accident, as described in the consent you gave.
• Document consent and comply with telemarketing and consumer protection laws.
• Measure, debug, secure, and improve the site and our advertising.
• Detect and prevent fraud, spam, and abuse.
• Respond to support, privacy, compliance, and legal requests.

How We Share Information

We share the information you submit with participating attorneys and law firms so they can review your situation and contact you (see our Joint Advertising Disclosure). We may also share information with service providers that help us host, operate, secure, and maintain the site, process and route submissions, verify consent, and measure advertising, and with advertising partners such as Meta and Google. We may disclose information when required by law or legal process, to protect rights, safety, and security, or in connection with a merger, acquisition, or transfer of assets.

Communications

If you consent, you may receive calls, including autodialed or prerecorded calls, AI-generated voice calls, and text messages, about your accident. Consent is not a condition of any purchase. You can opt out of text messages at any time by replying STOP, and you can ask any caller to stop calling you. Message and data rates may apply.

Data Retention

We retain personal information for as long as needed to provide the claim check, document consent, comply with legal obligations, resolve disputes, and enforce our agreements. Server logs and operational records may be retained for security, debugging, and compliance for a limited period.

Data Deletion

You may request deletion of your information at any time by emailing [email protected]. Information already provided to a participating law firm is held by that firm under its own privacy practices, and you may need to contact the firm directly.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to opt out of certain data sharing or advertising uses. To exercise these rights, contact us using the information below.

California Residents

California residents may request to know, access, correct, or delete personal information and may opt out of sale or sharing where applicable. See our Notice for California Residents for details.

Children's Privacy

This site is intended for adults. We do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted connections for form submissions. No system can be guaranteed completely secure.

Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

For privacy requests or questions, contact True North Consumer at [email protected] or [email protected].